Why can’t I pair the app with the machine?
Please ensure the machine and your phone join the same network. Questions about the connection and the app, go to Settings -- Help and feedbacks for assistance.
What are the capacities of water tank and formula container? How often should I refill the powder container? Will the powder get damp or clump?
The water tank capacity is 1.75L, the maximum capacity of the formula powder is 400g. The frequency of refilling formula powder depends on different formula stages. Shading&airtight design of the container prevents powder from moisture and spoilage.
How long can the water be kept in the water tank?
The water tank is made from food-grade material Tritan EX401, which is safe and hygienic. The frequency of changing water depends on the climate, temperature and other external factors in your region. The water tank capacity is 1.75L, please fill it with cold boiled water or purified water, and clean it regularly.
The machine is Bluetooth or Wi-Fi control? What is the effective distance between my phone and the machine?
Burabi Smart Formula Milk Maker is Wi-Fi enabled. As long as the machine and the phone join the same network, even if the machine (at home) and the phone (in the office) are in different places, you still can control the machine through the app.
Will the machine send an alert when water/powder runs out, or parts are attached incorrectly?
Equipped with automatic detection and safety sensors, when the water tank/ powder container/funnel is not assembled correctly, or no bottle is placed on the tray, indicators on the panel will illuminate as well as the app. Notice: In case of any accidents, the machine works only when all parts are assembled correctly.